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Get ready for a training experience that will
energize your team like never before. Ginny’s
breakthrough approach incorporates practical, real-world
skills with adult learning techniques will make
sure that your team “gets it” and can
hit the ground running with their new skills.
“I never knew learning
could be so much fun!” is the response we hear
most often from our team members.
Our doctors share that they like our “down
to earth approach that is more effective than other
approaches we have tried that seemed more confrontational.”
At one training session we even
had a team member call a co-worker who wasn’t
there to say: “You are
missing a great day. We are learning lots and
having fun doing it.”
Here is a partial list of our
training modules:
- Accounts Receivable Control
- Clinical Philosophy of Care Definitions including implants, restorative materials
- Clinical Treatment Protocols
- Coaching Skills for the Doctor, Spouse and
Team Leaders
- Continuing Care and Patient Retention Program
- Defining Success with specific job descriptions
for each team member
- Financial Guidelines and Payment Options
- Five Star Telephone Communication Skills
- Hiring and Recruitment Success using the IPM
System
- Human Resource Director including personnel
policy and procedures manual
- Hygiene Protocols including existing Soft Tissue
Management Program
- Insurance from A-Z for the entire team
- Interdepartmental Communication Strategies
- Marketing – External · Internal
- New Patient Experience – establishing
protocols
- Patient Record Documentation – establishing
consistency while limiting liability
- Scheduling Protocols – effective scheduling
techniques & minimizing cancellations
- Strategic Planning and Goal Setting
- Successfully Integrating Technology into treatment
protocols
- Team Building including introduction of DiSC
profiles and training
- Team Building including IPM Profiling and training
- The Management Team and Key Indicator Monitors
- Training Schedules and Guidelines for New Team
Members
- Treatment Presentation and Case Acceptance
- Verbal Skills Training for the Entire Team
Implementation Options:
We will customize your team training to meet your
practice goals and priorities. Support services
will also be provided during each specific month
in our coaching agreement.
Timing:
The equivalent of one full day (6-8 hours) on-site
staff meetings and practice observation will
be scheduled each month of our agreement. Full
support by phone, fax and e-mail will be provided
as well as a private review conference with the
doctor(s).
Fees:
The practice size as well as the number of training
modules chosen determine program fees. We
can discuss this in detail during a phone consultation.
Call 610-873-8404
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