Five Success Stories:

1. It’s what you keep that matters….

Ginny worked with a large solo practice to slash overhead by 28%. Impressive? Certainly, when you consider that profitability more than doubled since the team was also able to make the accounts receivable virtually disappear. Once unable to meet payroll on a regular basis, this practice is now a thriving fee-for-service practice. Lesson here: Evaluate profitability, make the tough calls, implement change and establish financial guidelines that limit your financial risk.

2. The key to stardom is the rest of the team…

Ginny guided a well-established general practice to increase production and collection by 70% in one year, while at the same time reducing their accounts receivable by 65% over a six-month period. The result was 50% growth in two years. What's most extraordinary is that this was achieved while ending their relationship with a prominent Preferred Provider Organization. It takes a master plan and an engaged staff to break through to the next level of success.

3. A healthy continuing care program is essential…

Another general practice was able to triple profitability in less than one year. Ginny helped them accomplish this by re-organizing the practice recall system to reactivate patients of record and by reenergizing practice internal marketing efforts to attract new patients to the practice. The staff was empowered with the training and resources they needed to meet clear and measurable goals for the practice. Once training has occurred, systems supported by monitors make all the difference. Is your continuing care program as vital as it could be?

4. Office drama is a distraction…

Staff issues and related office drama threatened to derail a group practice from their goals. A strategic planning process got them back on track. Together with eleven staff members and three doctors a successful team was created by highlighting common ground and shared goals. With Ginny's guidance, they designed strategies for their future success and implemented the action plans to be sure they systematically achieve their goals together. A shared focus and goals made all the difference.

5. Systems create order …

A well-established, two-doctor practice successfully reorganized their administrative department and converted to a state-of-the-art computer system under Ginny's direction with minimal disruption to their schedules and their good humor. The administrative department was restructured to establish clear responsibility and accountability for each team member. Monitors were introduced that provide the doctors with a one-page comprehensive snapshot of the practice performance each month. The practice actually increased production by 15% and collection by 21% during the conversion process. The business team understands their unique role in the success of the practice and now with proven systems in place the future looks very bright for continued growth and success. Systems insure success beyond any single employee’s tenure. Is your future success systematized? Monitors make the attainable, sustainable.